THE CHECKERS
PRIVACY POLICY
We respect your privacy and will treat any personal data that we collect from you or that you provide to us in accordance with this Privacy Policy.
This policy provides you with information about:
what personal data we collect from you;
how we use your information;
how we ensure your privacy is maintained; and
your legal rights relating to your personal data.
WHO WE ARE
The Checkers Montgomery is committed to protecting your personal information, in accordance with UK Data Protection Laws. If you have any questions in relation to this Privacy Statement, please contact
The Checkers
Email: info@checkerswales.co.uk
Address: The Checkers, Broad Street, Montgomery, Powys SY15 6PN
INFORMATION WE MAY COLLECT FROM YOU
We form a contract with you when you contact us about a service we provide (buy a product or service from us or agree to our terms and conditions).
Personal Information
We will ask for personal information when you register on our website, sign up to our mailing list or order a service from us. We will retain personal information such as your name, postal address including billing addresses, telephone numbers (including mobile numbers), email address, bank account and card details.
We may also receive personal information indirectly through third party booking agents.
If you submit any personal data about other people to us or our service providers (for example, when making a reservation on behalf of another person), you represent that you have the authority to do so, and that you hereby give us permission to use that data in accordance with this Privacy Statement.
Preferences
We may occasionally collect information about your preferences that we will use to enhance the experience of your current and future stays, including your interests and other pertinent information that we learn about you during your stay. This may include specific dietary requirements, access requirements, health restrictions or personal needs to ensure your wellbeing. We may collect data about family members and companions, names, and ages of children, special anniversaries (such as your birthday or wedding anniversary).
Financial Information
A record of your debit or credit card details used to make purchases is stored temporarily and solely for processing your transactions and refunds. We may also collect information about payments to and from you and other details of services you have purchased from us.
Use of Cookies
Cookies are small data files which are placed on your computer or other devices (such as smart phones or tablets) that track, save and store information about the users’ interactions. Our website uses cookies to understand and monitor how people use our website and services - for example, how you entered our site, how you navigated through the site, what information was of interest to you and your purchasing behaviour.
Cookies can be disabled while browsing our website by adjusting the settings in your browser. Disabling cookies may negatively affect the quality of your experience when visiting our site and most other websites you visit; you may be unable to access some essential features.
Third Party Websites - Our website contains links to third-party websites which have their own privacy policies and may use cookies. These include:
Squarespace - https://www.squarespace.com/privacy
Facebook - https://www.facebook.com/about/privacy/update?ref=old_policy
Instagram - https://help.instagram.com/519522125107875
Mailchimp - https://mailchimp.com/legal/privacy
Resdiary - https://sales.resdiary.com/privacy-policy-b2b
Twitter - https://twitter.com/en/privacy
We do not monitor, control, or endorse the privacy practices of any third parties.
HOW WE USE YOUR INFORMATION
We will use your personal information in the following circumstances:
Contractual Purposes - When you make a purchase from us, we process and store your data to fulfil the terms of our agreement. We use your data to process payments and refunds, respond to enquiries, make bookings and guest registrations, engage in pre-arrival communications, facilitate check-ins and check-outs, and contact you by telephone, email, or post regarding any changes to reservations and / or cancellations.
Marketing & Communications - Depending on your communication preference, you may receive occasional mailings notifying you of upcoming events, special offers, our plans and progress. We provide you with the option to choose how you would like to receive communications. If you do not wish to hear from us then you may opt out of our marketing campaigns at any point by clicking the unsubscribe link at the footer of emails you receive from us.
We store information regarding mailings you have been sent and record and analyse data on clicks, opens and social activity for the purpose of campaign performance.
In the case of postal mailings, you may object to receiving these at any time using the contact details above.
Notifications - We may need to notify you of last-minute changes to reservations, our website and privacy policy updates, and the continued revision of Covid guidelines by the Welsh Government.
Legitimate Interests / Legal Obligations - We may need to contact you to manage a query, complaint or dispute and in some circumstances disclose your personal information to comply with a legal obligation.
HOW WE ENSURE YOUR PRIVACY IS MAINTAINED
The personal data we collect from you will be retained for as long as necessary to meet the purposes for which it was collected and outlined in this Privacy Statement. Once the relevant purpose is met, we securely delete or anonymise your data unless statutory or regulatory requirements require or permit a longer retention period.
We take the appropriate technical and organisational measures to keep your data secure and endeavour to only work with third parties who provide equivalent protections.
We make every effort to ensure that your personal information is accurate and up to date. If you notice any errors or inaccuracies, please email: info@checkerswales.co.uk
YOUR LEGAL RIGHTS RELATING TO YOUR PERSONAL DATA
You have the right to access your data at any time and object to how it is used, have it corrected or deleted. Should you require any further information about our privacy practices or if you wish to request details about the data we hold, or exercise any of the above rights, please feel free to contact us by using the information below:
address: The Checkers, Broad Street, Montgomery, Powys SY15 6PN
email: info@checkerswales.co.uk
This privacy statement was last updated in March 2022.